HY360 Smart Camera WiFi Configuration User Guide

The HY360 smart camera supports HD recording, remote viewing and motion detection for home, shop and outdoor monitoring. Stable 2.4GHz WiFi connection is required for all core functions. This concise guide matches the official video steps to help users quickly configure WiFi and fix common pairing issues.

I. Pre-Configuration Preparation

Complete these preparations to avoid most pairing failures:

Power on the device: Power on the HY360 and wait 30 seconds for self-check. A rapidly blinking indicator means the device is ready for network pairing.

Use 2.4GHz WiFi only: HY360 does not support 5GHz WiFi. Enable the router's 2.4GHz band; separate dual-band WiFi if needed before pairing.

Optimize phone network: Disable mobile data, VPN and network acceleration. Place the phone, router and camera within 2 meters for stable signals.

Prepare the official APP: Install the supporting APP, log in, and grant required permissions for device addition and network setup.

II. Step-by-Step WiFi Configuration

Follow these standard AP hotspot pairing steps consistent with official video instructions:

Step 1: Enter pairing mode New devices enter pairing mode automatically after power-on. For re-pairing, press and hold the reset button for 5–10 seconds until the light flashes rapidly and a prompt tone plays.

Step 2: Add device in APP Open the APP, tap "Add Device", select the HY360 model, confirm the blinking status, and proceed to the WiFi page.

Step 3: Enter correct WiFi info Input your 2.4GHz WiFi name and password accurately (case-sensitive). Tap "Confirm Configuration" to send network parameters.

Step 4: Connect device hotspot Follow APP prompts to connect the camera's default hotspot (AICAM/IPCAM series, no password required). Return to the APP after connection.

Step 5: Finish pairing Wait 3–10 seconds. A steady indicator light and "Device Added Successfully" prompt mean the WiFi connection is complete. You can now preview live footage and test functions.

III. Important Configuration Notes

Only private 2.4GHz home WiFi is supported. 5G, public hotel WiFi and enterprise encrypted WiFi cannot be used.

Keep the device powered on during pairing; power interruption will terminate the process.

Do not lock the screen, switch apps or clear the APP background while configuring.

Incorrect WiFi password is the top cause of failure; double-check before confirmation.

IV. Common Issues & Quick Fixes

Fast solutions for frequent pairing problems:

Cannot find device hotspot: Re-power and reset the camera, move closer, eliminate signal interference, and refresh the WiFi list.

Configuration timeout/failure: Use 2.4GHz WiFi, turn off router firewall, restart router and phone, then retry.

Online but no video: Reboot the camera and router to fix unstable network transmission.

Repeated pairing failures: Factory reset the device, clear APP cache, delete old device records, and re-add the device.

V. Daily Usage Tips

After successful pairing, the HY360 supports 24/7 remote monitoring, playback, alarm push and recording. Keep the router online for stable device connection. Reconfigure WiFi directly if you change your network.

Summary

HY360 WiFi pairing is simple. Success mainly depends on using 2.4GHz WiFi, entering the correct password, and maintaining a stable nearby connection. Most errors can be fixed with the above troubleshooting methods.